| Recommend Yes / No | Number of Reviews | Call & Service Quality | Customer Support | Pricing | Features & Options | Total Average Rating |
| 19 / 3 | 22 | 7.82 | 5.78 | 6.72 | 7.45 | 6.94 |
| Date Submitted: | September 1, 2010 |
| VoIP Provider: | Axvoice |
| Time with VoIP Provider: | 1+ Year |
| Call & Service Quality: | 9 out of 10 |
| Customer Support: | 7 out of 10 |
| Pricing: | 5 out of 10 |
| Features & Options: | 6 out of 10 |
| Recommend: | Yes |
| Review: | Voice Clarity With Axvoice Phone Service is Great Axvoice ROCKXX… It’s been a year that I am using Axvoice VoIP service and going awesome. A couple of years back I used landline at home but making international calls was very expensive. Whenever I called my brother in Australia I could not talk freely, as every passing minute reminded me of the increasing bill. My friend advised me to switch to Internet telephony. Prior to signing up for service with Axvoice I subscribed for service of another provider, but got it disconnected due to lots of flaws. With them I was never comfortable and the most annoying part was that whenever I used to call them, no one was there to respond but at least Axvoice have sufficient staff to listen to their customer’s problems. I was really inspired when I subscribed to Axvoice service online and within 24 hours hardware was delivered to me free of cost. The voice clarity with Axvoice phone service is great. I sent an Axvoice connection to my brother also and now we talk without worrying about the bill. Comments [ 0 ] |
| Submitted by: | Fabiola Castillo :: Anchorage |
| Date Submitted: | August 26, 2010 |
| VoIP Provider: | Axvoice |
| Time with VoIP Provider: | 1+ Year |
| Call & Service Quality: | 9 out of 10 |
| Customer Support: | 8 out of 10 |
| Pricing: | 6 out of 10 |
| Features & Options: | 6 out of 10 |
| Recommend: | Yes |
| Review: | Cheap Long-Distance Phone Calls I think the VoIP services offered by Axvoice are amazing. It has a very fast and quick setup format that does not require any additional equipment. The best part is that they do not even charge you any activation fees, which surely helped save me quite a bit of money. I can easily claim that the company is extremely responsive and offers helps whenever a customer requires guidance. I have never experienced an outage as yet, and I have been using the service since a whole year, which makes me believe that the company is doing its best in order to satisfy its customers. Moreover, the customer support is really helpful as well and I have never faced any issues with them as well. I am really pleased with their service, but the only problem is that they should maintain their website and update it on regular basis to make sure that it is easily accessible. This makes their online services nearly impossible to reach. I would suggest Axvoice to pay attention to this matter. I have recommended Axvoice to a number of family and friends who wish to make cheap long-distance phone calls. Comments [ 0 ] |
| Submitted by: | Robert Hope :: Houston |
| Date Submitted: | August 21, 2010 |
| VoIP Provider: | Axvoice |
| Time with VoIP Provider: | 4 - 6 Months |
| Call & Service Quality: | 10 out of 10 |
| Customer Support: | 4 out of 10 |
| Pricing: | 7 out of 10 |
| Features & Options: | 6 out of 10 |
| Recommend: | Yes |
| Review: | Amazing Call Quality I am using the pay as you go calling plan offered by Axvoice VoIP service. I chose this package plan, because I need to call certain relatives that live abroad at times. So I just pay when I call. I think the service is quite smart and allows me to make cheap international calls anywhere in the world. The call quality of this phoning system is really great and I never faced any kind of distortion with their calling plans. Apart from the amazing call quality, they have very reasonable calling packages. I have taken a look at all of their calling plans and all of them are really affordable. The only problem is with their customer service department as it gets a bit tough to get in touch with them. Axvoice is the perfect VoIP service provider and I am sure they will sort out this tiny issue with their customer support really soon. Comments [ 0 ] |
| Submitted by: | Arnold :: Ontario |
| Date Submitted: | August 13, 2010 |
| VoIP Provider: | Axvoice |
| Time with VoIP Provider: | 1 - 3 Months |
| Call & Service Quality: | 7 out of 10 |
| Customer Support: | 5 out of 10 |
| Pricing: | 8 out of 10 |
| Features & Options: | 4 out of 10 |
| Recommend: | Yes |
| Review: | Really Satisfied with AXVOICE I needed a calling system that allows me to make international calls as I have my family based abroad. One of my friends told me about Axvoice and I selected this VoIP service immediately for my home. It is a really helpful service for making international calls. The best part is that the call rates are so easily affordable that I think everyone should acquire this service. The value added features of Axvoice like voice mails are also amazing. No other company has ever offered me these valuable features for free. I think my decision of choosing Axvoice as my home VoIP service provider was very good. I am really satisfied with their service. The only issue is the incapability of call transfer, which I think is not a big deal. Overall, the services of Axvoice including their customer support are great. Comments [ 0 ] |
| Submitted by: | Julia :: Manitoba |
| Date Submitted: | August 3, 2010 |
| VoIP Provider: | Axvoice |
| Time with VoIP Provider: | 2+ Years |
| Call & Service Quality: | 10 out of 10 |
| Customer Support: | 4 out of 10 |
| Pricing: | 8 out of 10 |
| Features & Options: | 7 out of 10 |
| Recommend: | Yes |
| Review: | Truly Satisfied with Axvoice The VoIP services offered by Axvoice are the best I have ever used. I am truly satisfied with the company, not just because of their cheap calling packages, but because their customer service is simply amazing, they do not ask for additional charges, they do not even charge an activation fees! I use their residential international calling plan in order to stay in touch with my family members and friends that live abroad. Moreover, their website is also very helpful and I can easily find out information about their updates through it. The best part is that the system is extremely easy to understand and even easier to use as it does not require any technicalities. I just wish they would offer call hunt features with their service, but I am generally satisfied with the service. Comments [ 0 ] |
| Submitted by: | Stewart :: Virginia |
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