| Recommend Yes / No | Number of Reviews | Call & Service Quality | Customer Support | Pricing | Features & Options | Total Average Rating |
| 0 / 2 | 2 | 3.00 | 1.00 | 2.00 | 1.50 | 1.88 |
| Date Submitted: | November 6, 2009 |
| VoIP Provider: | FonVantage |
| Time with VoIP Provider: | 7 - 12 Months |
| Call & Service Quality: | 5 out of 10 |
| Customer Support: | 1 out of 10 |
| Pricing: | 3 out of 10 |
| Features & Options: | 2 out of 10 |
| Recommend: | No |
| Review: | Run - don't walk - from Fonvantage It took 6 months to get ported from Vonage. Fonvantage did not call me when they were having problems - I had to call everytime and finally had to get tough on them to get results. Then, when I left, they continued to bill me until I called and told them to cancel my service. They would have continued billing me until I called. Never had a good customer service experience with them - they're amateur at best compared to other VOIP companies. Stay away from them! Comments [ 0 ] |
| Submitted by: | Carly :: Lancaster, OH |
| Date Submitted: | March 2, 2009 |
| VoIP Provider: | FonVantage |
| Time with VoIP Provider: | 7 - 12 Months |
| Call & Service Quality: | 1 out of 10 |
| Customer Support: | 1 out of 10 |
| Pricing: | 1 out of 10 |
| Features & Options: | 1 out of 10 |
| Recommend: | No |
| Review: | Beware of Fonvantage they have problems !!!!!!!!!! HORRIBLE. More than 6 months they did not port MY PHONE number....I couldnt' call out, people couldn't call in. couldnt' receive any calls at any time from cell phones. Many did not answer my calls, as there either was NO phone number ID or it was some number FonVantage assigned to me without telling me. A VERITABLE NIGHTMARE. Couldn't not dial 1-877 numbers necessary for my job for conference calls. They dont' care. BUYER BEWARE STAY AWAY FROM FONVANTAGE!.Nobody answers the phones..they do not get back to you. They have a problem with their technology and wont' admit it to the customers. I purchased mine through Fortune and they should really drop the product. Comments [ 2 ] |
| Submitted by: | Kathy :: Arizona |
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