| Recommend Yes / No | Number of Reviews | Call Quality | Customer Support | Pricing | Features & Options | Total Average Rating |
| 1 / 1 | 2 | 7.00 | 3.50 | 7.50 | 6.50 | 6.13 |
| Date Submitted: | May 12, 2008 |
| VoIP Provider: | joip |
| Time with Service: | 1 - 3 Months |
| Call Quality: | 5 out of 10 |
| Customer Support: | 1 out of 10 |
| Pricing: | 5 out of 10 |
| Features & Options: | 5 out of 10 |
| Recommend: | No |
| Review: | Bad customer services Sunday I bought phone model BB-Gt1502B, when I hooked the phone I got my JOIP # immediatly, but I did not receive my password number to be able to access the web site and be able to add fund to my account, I spent more than 2 hours and half on sunday trying to reach someone at the customer service of JOIP, no one answer the phone we keeping holding undefinitly, I sent two e-mail on sunday and didn't get any answer, now we are on monday now I lost more then one hours waiting and trying to reach someone at the the customer service, no one answer the phone, I sent 3 e-mails, I think that the best thing to do will be to bring back the phone where I bought it to get refund, to much poor customer service.... |
| Submitted by: | Step :: Rimouski,QC,Canada |
| Date Submitted: | December 7, 2007 |
| VoIP Provider: | joip |
| Time with Service: | 1 - 3 Months |
| Call Quality: | 9 out of 10 |
| Customer Support: | 6 out of 10 |
| Pricing: | 10 out of 10 |
| Features & Options: | 8 out of 10 |
| Recommend: | Yes |
| Review: | joip is cool You can only get the service by purchasing a panasonic globarange phone; but, thats all you need, paid service starts at $7 a month and you get a local number with that. Rates are close to skype and stuff with $0.02 per minute for most places. Check out http://joipforum.com to talk with other people. |
| Submitted by: | Eyaluth :: Vancouver |
