| Review: |
avoid like the plague
I didn't even get what I paid for, even though they appeared to be the cheapest VOIP out there. Customer service is horrible. Technical support is worse. They misrepresented their abilities and, in fact, are unable to support their own service. Their website is also chintzy. Calls to them for help get dropped/disconnected much of the time, too. Because of this, they don't even know you're trying to reach them. They are usually unresponsive or incapable of fixing problems when you do get through. Finally after five months of crap, I signed up for another service, VOiPGO. The new service (VOiPGO) put in a request to port my number in January 2008, which is the one I've had for several years and well over a thousand people know to reach me at. I'm writing this in May of 2008 and Joiphone STILL hasn't ported my number to the new provider so that I can cancel Joiphone altogether. I'm hoping my complaint to the FCC will yield results. SAVE YOURSELF--AVOID THIS INCOMPETENT COMPANY! |
