Joiphone Comments

Date Submitted: February 10, 2009
VoIP Provider: Joiphone
Time with VoIP Provider: 2+ Years
Call & Service Quality: 4 out of 10
Customer Support: 1 out of 10
Pricing: 5 out of 10
Features & Options: 5 out of 10
Recommend: No
Review: Don't do it!
If you have an issue (like an outage) and you call customer service, they email someone. Whatever issue you have, be ready to deal with it for at least 5 to 7 days. YES I said DAYS. Even if they (Joiphone) did something wrong, your business or home phone is out of service, and any caller thinks you are out of business, or left the country, when in fact you have paid for a year in advance. The customer service people speak English, but that doesn’t do much good when you are talking to a rock.
Submitted by: Dean
year-old   ::   Reviewer   ::   Florida

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