Packet8 Comments

Date Submitted: April 4, 2008
VoIP Provider: Packet8
Time with VoIP Provider: 1 - 3 Months
Call & Service Quality: 2 out of 10
Customer Support: 1 out of 10
Pricing: 7 out of 10
Features & Options: 4 out of 10
Recommend: No
Review: Inept Technical Sup. Is Sinking Packet8
Take it from me. My small office is running an extremely simple network with 3.5 Mbps average nw speed. I've spoken with about 7 regular technical support people, who all didn't understand both the Packet8 products, or basic networks. The elevated tech support people had very spotty knowledge. A Voip company cannot function without a decent knowledgebase, and Packet8 has none. Beware: if you go with Packet8, you will not only have problems --- you will be on your OWN.
Submitted by: Roger
year-old   ::   Reviewer   ::   San Jose, CA

 0 comments for this review

Your Name
(required)
Your City, Country, etc.
(required)
Your Email Address
(Not published - required)
Your Comment

Related Sites & Information